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Features

Everything in one platform

One operating system, every part of the winery

From the morning briefing to the guest's last tap in your branded app, S&S Ops covers the operation end to end. Here's what's inside.

Operations

Run the day-to-day

Reservations, inventory, and on-site tools that keep the operation moving.

Dashboard

Daily Briefing

A morning command dashboard that summarizes what changed overnight and what needs a decision today.

Efficiency
Dashboard

Reservations & Bookings

Manage tastings, experiences, and bookings end to end from one shared calendar.

Efficiency
Dashboard

Inventory & Locations

Track stock across multiple locations so the numbers you act on match the numbers on the shelf.

Control
Consumer app

Wine-Cellar Scanner

Point the camera at a label and the app reads it to catalog the bottle in a guest's cellar.

Convenience
Consumer app

Age Verification

Scan a driver's license for fast, reliable 21+ verification at point of sale.

Control
Consumer app

QR Food Ordering

Guests scan a code to order food and pay at the table through Square.

Convenience

Intelligence

Decisions from your own numbers

Automated, data-driven views that turn what already happened at your winery into what to do next.

Dashboard

Data-Connected Chat

Ask questions about your own numbers in plain English and get a clear answer back.

Efficiency
Dashboard

Club Dashboard & Churn Alerts

A live wine-club view with automated alerts for members most likely to lapse — built from their own activity.

Retention
Dashboard

Private-Event ROI

See which private events actually paid off so you can price and book the ones that do.

Growth
Dashboard

Forecasting

Project revenue, bookings, and staffing from your historical patterns.

Control
Dashboard

Custom Reports & BI

Build the reports and metrics your team cares about, without exporting to a spreadsheet.

Control

Outreach

Marketing in one place

Plan, schedule, and send across social and email without leaving the platform.

Dashboard

Social Media Studio

Plan and schedule posts for Instagram, Facebook, X, LinkedIn, TikTok, and Threads in one place.

Growth
Dashboard

Email Campaigns & Automation

Send campaigns and automated journeys to the segments that matter most.

Growth
Dashboard

Content Calendar

Coordinate every post, email, and announcement on a single shared calendar.

Efficiency
Dashboard

Asset Library

A central media library with automated tagging so any photo is a search away.

Efficiency

Sales

Book, join, and buy

Let guests reserve, enroll in the club, and purchase directly from your branded app.

Consumer app

Browse & Reserve

Guests browse and reserve tastings and events in a few taps.

Convenience
Consumer app

Wine-Club Enrollment & Portal

Self-serve club sign-up with a member portal and live shipment tracking.

Retention
Consumer app

Wine eCommerce

Sell wine, spirits, and ciders directly in the app, with order history and tracking.

Growth

Engagement

Keep guests coming back

Loyalty, chat, and reminders that turn first-time visitors into regulars.

Consumer app

Loyalty & Rewards

Reward repeat visits and purchases to bring guests back more often.

Retention
Consumer app

Winemaker Chat

Let guests message your winemaker or team directly from the app.

Engagement
Consumer app

Wishlist & Favorites

Guests save the wines they love and pick up right where they left off.

Engagement
Consumer app

Order History & Tracking

A clear record of every order with real-time shipment tracking.

Convenience
Consumer app

Push Notifications

Reach guests with new releases, events, and pickup reminders right on their phone.

Engagement

Platform

Connected and yours

Integrations and white-labeling that make the whole stack feel like one product — your product.

Dashboard

Integrations Hub

Connect your POS, booking, scheduling, and analytics tools so everything stays in sync.

Control
Consumer app

Multi-Language

The app speaks English, Spanish, and Portuguese so every guest feels at home.

Convenience
Consumer app

White-Labeled Per Winery

Your name, logo, and palette — the consumer app is unmistakably yours.

Growth

See it on your own winery

Book a demo and we'll walk you through the dashboard and the consumer app, tailored to how you operate.

Book a demo